# Warranty

**Warranty Period**

When the device is connected to the Qudelix app after unboxing, its initial usage start date is automatically stored in the device's flash memory. All warranty service matters are handled based on this date.

|   Product   | Warranty Period (Month) |
| :---------: | :---------------------: |
|  Qudelix-5K |            12           |
| Qudelix-T71 |            12           |

{% hint style="warning" %}
A purchase receipt may be required when it is impossible to verify the warranty period using this method.
{% endhint %}

{% hint style="info" %}
The warranty is transferable and is not limited to the original purchaser.
{% endhint %}

## **Warranty Coverage**

* The product will be repaired or replaced in case of issues caused by manufacturing defects.
* Reduced usage time due to battery degradation is not covered under the warranty.
* Damage to internal circuits caused by user negligence, such as water immersion, is not eligible for free warranty service and may incur repair costs.


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