Warranty Extension Program (WEP)
We provide a one-year limited warranty for all Qudelix products that use the Qudelix companion mobile app.
The warranty period starts from the very first connection to the Qudelix mobile app after unboxing. Each device stores the initial app connection date internally, and warranty service is provided based on the information recorded in the device and displayed in the Qudelix app.
Warranty Extension Program (WEP)
We also offer a Warranty Extension Program (WEP) that allows users to extend their warranty period by submitting a product review.
To apply, please open the Qudelix mobile app → Warranty → Submit, then follow the instructions below.
Eligible Review Types
You may submit one of the following review types:
Amazon Review (within 60 days from the warranty start date)
Text review: +30 days
Photo review: +60 days
Community Review (any audiophile community or forum)
Text review: +30 days
Photo review: +60 days
Professional Review (+30 to +120 days)
Any professional review is accepted
Must include at least three high-resolution photos
How to Apply
Write your review
Take a screenshot of the published review
Copy the link to your review
Send the screenshot and link to us by email
⚠️ Important Notes
You must apply for the warranty extension no later than 90 days from the warranty start date.
We may request the original photo files, and with your consent, your photos may be published in the gallery on our homepage.
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